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Plume’s Consumer Experience Management Platform, elevated by UX design expertise

Plume is the creator of the world’s first intelligent, ever-growing Smart Home Services platform for the modern age. With their bundle of high-value services centered around the best possible Wi-Fi, Plume is empowering ISPs around the world to provide their customers with unparalleled Wi-Fi performance, personalization, security, and much more.

I was engaged by Plume to create an exciting new online presence.  Teaming with Plume’s marketing and product management groups, I led the creation of an online experience which culminated in a fresh new face for the smart home services platform which was both compelling and effective.

  • A/B testing
  • User research
  • Product strategy
  • UX/UI design
  • Interaction design
  • Information architecture
  • Pattern libraries
  • Style guides
  • Enterprise app design
  • User testing and feedback
  • QA
  • Project management