Plume’s Consumer Experience Management Platform, elevated by UX design expertise
Plume is the creator of the world’s first intelligent, ever-growing Smart Home Services platform for the modern age. With their bundle of high-value services centered around the best possible Wi-Fi, Plume is empowering ISPs around the world to provide their customers with unparalleled Wi-Fi performance, personalization, security, and much more.
I was engaged by Plume to create an exciting new online presence. Teaming with Plume’s marketing and product management groups, I led the creation of an online experience which culminated in a fresh new face for the smart home services platform which was both compelling and effective.
SERVICES PROVIDED
- A/B testing
- User research
- Product strategy
- UX/UI design
- Interaction design
- Information architecture
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Pattern libraries
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Style guides
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Enterprise app design
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User testing and feedback
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QA
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Project management