Yahoo Help is used by over 250 million people all over the world but previously, the Help system was not sufficiently aligned to the needs of these users.

I was hired to Help the Yahoo! Help team re-envision its Help experience, which involved first taking a more holistic view of the Yahoo customer, amplifying their voice organizationally, and ultimately providing a UI that more actionably supported their needs.

Project Details

 Interaction Design

 Visual Design

 Iconographic Design